Member Onboarding

with Simply Serendipity

Yay! You have a new member! Getting them started well is the most important part of your job. We want them to get the MOST out of their investment and really feel the benefits!

Here is a plan for helping them get started.

The key is three fold:

• Get them tapped into our communities on FB. Add them to the groups and then tag them in the Announcement posts.
  • Sharing Essential Oils with Simply Serendipity
  • Simply Serendipity Glitterati
• Get them linked into Oily U (get the membership link from your enroller)
• Help them get started – you can tap them into the Getting Started videos and/or do a phone call with them and take them through each of the products they purchased and tell them how to use it. Also encourage them to check out Three Steps to Full Vitality, especially if they don’t have a set direction yet on how they plan to use the products.

We have an intial email written you can grab: Welcome email

In the letter, we reference a “Game Changer” series. The goal of a “Game Changer” is to help your new member achieve a HUGE goal for themselves and to achieve it as quickly as possible.

I offer it over 3 months, one call a month, helping them find products that might help and encouraging them to use the products for a solid 30 days or more to see if they really help.

I generally offer it after a couple of months, letting them get accustomed to their starter products first, but share it in the Welcome email because sometimes people are ready right away.

Here is the email I send: Game Changer.